Snake ScapesSupport
Email [email protected]. To help us fix problems faster, please include your phone model, Android version, the game version (shown at the bottom of Settings in the game) and the level number, if it's about a level.
How to play
- Each snake moves in the direction its head is pointing.
- Tap a snake to send it off the board. It only leaves if nothing is in its way, all the way to the edge.
- Tapping a blocked snake makes it bump and costs one of your three hearts. Lose all three and you can try the board again.
- Free every snake to clear the board.
Common questions
How do I get more hints?
You earn a hint every 3 levels you clear, and from event milestones. You can also watch an optional ad for a hint.
A level seems impossible
Every board is checked by a solver, so there's always a way. Look for snakes whose path to the edge is completely empty, and use a hint if you're stuck.
How does the daily challenge work?
There's one puzzle per day, the same for everyone. Your streak grows when you finish the day's puzzle on that day. Finish every day of a month to win its trophy; you can catch up on missed days from the calendar.
An event didn't show up
The game checks for new events when it starts, at most every few hours, and needs an internet connection to do so. Close and reopen the game while online. Events only appear between their start and end dates.
I lost my progress
Progress is saved on your device, so uninstalling the game or clearing its storage removes it. If Android backup is on, Android can restore it when you reinstall on a phone signed in to the same Google account.
Can I play without ads?
Ads help keep the game free. Most ads are optional rewarded ads that you choose to watch. Ads never interrupt a board you're in the middle of.
How do I change my ad privacy choices?
Open Settings in the game and tap Privacy choices. You can also reset or delete your advertising ID in your phone's settings. See the privacy policy.
Sound or vibration isn't working
Check Settings in the game, then your phone's media volume and vibration settings. Sound starts after your first tap on the screen.
Your data
See the privacy policy and how to delete your data.